Step 8: In this new window enter the following information Step 7: In this new window select "Directory" and Click Next Step 6: In this screen click the add new button again Step 5: Click Save and Apply Config and return to the previous screen with the Go Button Host Name/IP Address: The IP address of your CUCM.Description: Should be something Meaningful.Name: Should be something Meaningful so you can find it later.Step 4: in the next window Configure the following Values Step 3: in this new window in the " UC Service Type" select CTI Step 1: Go to User Management > User Settings > UC Service. Configure individual Softphone phone in CUCM Please take a note that this is the bare minimum configuration required depending on the needs of your organization more configurations and setup may be required. The purpose of this article is to show the steps necessary to set up the Cisco Jabber for Windows application to register to your on-premises Cisco Unified Communications Manager (CUCM) so it can be used as a softphone on a user's PC. 3.3 Configure individual Softphone phone in CUCM.Select Copy embedded streams during 'Save As'.If you really really want to use a MST, then take note of the below and use ORCA.Įnable yourcustom installer to save embedded streams. I had issues with the MST not applying everything I wanted it to do, also you need the preconfigured MST from Cisco as the base to start from (ie, you need access to the portal) I recommend just jamming all the properties in the install command line and not using a MST. One more thing, if there are Certs you need adding to the client, you can just import them into the Cert store to avoid the Cisco Cert accept dialog. If you want to disable presence, edit the XML with the below - otherwise leave as is.Īfter installing Jabber, overwrite the jabber-config-defaults.xml file with your file. "C:\Program Files (x86)\Cisco Systems\Cisco Jabber\jabber-config-defaults.xml" Fyi, once jabber has set it self for presence, its a bit tricky to revert back to skype - leave a comment if you want more details on that.ĭo a standard install of Jabber, and grab this file from the location below. Side note, we used Skype for Business for our presence, so some of the settings below are to disable Jabber presence (presence = outlook, the green/yellow icon for online offline chat). Keep in mind that most of the other settings are pushed out from the Cisco backend, ie we tried to get the backend to configure most of the jabber client, so minimal adjustments are required on install. These are the MSI properties we used for out install. Jabber is not bad to package once you have all the info, but getting the info is the hardest thing I found.
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